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Thursday, July 26, 2012

Service Level Commitments
At Origin

Quality Assurance Centre at our Central Warehouse Complex
Dedicated operational unit
Daily customer contact and follow-up
Regular meetings with suppliers
Direct 24 hours Communication facilities
Pre shipment document processing
Post shipment documentation
Weekly update of shipment status with arrival & delivery details
EDI transfer within 24 hours of picking up freight
Immediate online updates of status changes
Scanned documents in advance
Process flow design and implementation
Total transport solution coupled with the most competitive pricing

At Destination

Sales order assembly
Single invoicing for multiple modes
Confirmation of POD
In-transit merge / consolidation
Transportation (all modes)
Demand resource management
Finished goods inventory
Multiple site delivery program
Customs and brokerage
Inventory updates
Tracking & tracing

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